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Operation Support Specialist

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Job description

Roles and responsibilities

Monitor all systems using monitoring applications.

Take corrective actions that needn't software development - like starting stand by systems.

Help in searching the causes of the problem using logs and services status.

Daily procedures related to system operations.

Work as first level support for the systems.

Provide daily reports about system errors or problems.

Create, follow up and co-ordinate between Business, Development, Quality and Operations for New changes through the change management policy.

Report, follow up system problems until solved.

Ensure accurate monitoring, logging, metrics, and alerting of Systems.

Document all operational functions and maintain updated operational manual.

Continuously search, test alternate solutions and new technologies to enhance system and business performance.

Job Requirements

B.S. Computer science / Information systems.

4 years of experience with software and information systems.

1 year of experience with financial systems.

Knowledge of SQL and programming, Oracle DB experience is preferred.

IT Operations experience, ITIL certified is preferred.

Preferred experience with Cloud technologies (Google, Azure, AWS)and containers

Knowledge of DevOps.

Strong project management skills, PMP certified is preferred.

Experience with systems monitoring and management tools.

Knowledge of Information Security policies and procedures.

Ability to analyze the business needs and process workflow in order to solve problems.

UNIX / Linux experience is preferred.

Strong communication and analytical skills.

Strong Troubleshooting and problem solving skills.

Very good in Arabic and English.

Job Benefits

Gross Salary	from 18,519 QAR to 22,737 QAR
Other	Annual Inflation Increase/ Annual Performance appraisal

Filling out information requires at least one hour. You had better do so in a quiet place. Once the application is successfully done, you will receive an SMS on your mobile number.

Interview

Question	Answer
Your name as in official documents *
Gender *	*
Nationality *	*
year of birth *	*
Place of birth *	*
Residence ? *	*
22 ID number *
22 Current location exactly ? *
22 Since when staying in Qatar *	*
22 Qatar Residence status ? *	*
Marital status *	*
2 How many dependents *
2 Residence ? *	*
The level of Arabic language *	*
The level of English language *	*
Education level *	*
specialty *	*
University of Graduation ? *	*
Academic Grading/Marks ؟
Graduation Year *	*
What was your study type? *	*
In any country studied and graduated *	*
29 University of Graduation ? *	*
What is the language of study? *	*
Field of work *	*
What are the montoring systems that you used? *
what is your experience in using OpManager and Eventlog Analyzer? *	*
What is your experience in writing PL/SQL? *	*
What is your experience in writing Linux//Unix scripts? *	*
What is your experience in Trading rules in Qatar Exchange ? *	*
Do you have any certificate in Oracle Database? *	*
8 mention it *
Do you have ITIL certificate? *	*
Do you have knowledge about business continuity? *	*
Are you familiar with PCI-DSS standards? *	*
Are you familiar with ISO 27001 standards? *	*
Are you familiar with ISO 22301 standards? *	*
Have you got a CISSP certificate? *	*
What is you experience with DevOps? *	*
What was the largest number of employees in an institution you worked with? *
To whom do you report ?( Manager , CEO , Chairman , Board of Directors , others ) *	*
Have you ever worked in a financial institution? *	*
8 Mention its Name? *
8 Years of Experience *
Do you follow standards in carrying out your duties? *	*
8 mention it *
Do you use tools to manage your duties? *	*
8 mention it *
Starting from *	*
IQ Test Link *	Click Here
IQ test result *
Mobile number *	Please, write the country code first. Example Qatar: 00974xxxxxxxx
E-mail *
CV file *
* Required fields

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Current password		*
New Password		*
Password confirmation		*

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