وصف الوظيفة

 Roles and responsibilities

Monitor all systems using monitoring applications

Take corrective actions that needn't software development - like starting stand by systems

Help in searching the causes of the problem using logs and services status

Daily procedures related to system operations

Work as first level support for the systems

Provide daily reports about system errors or problems

Create, follow up and co-ordinate between Business, Development, Quality and Operations for New changes through the change management policy

Report, follow up system problems until solved

Ensure accurate monitoring, logging, metrics, and alerting of Systems

Document all operational functions and maintain updated operational manual

Continuously search, test alternate solutions and new technologies to enhance system and business performance

Job Requirements

B.S. Computer science / Information systems

Four years’ experience with software and information systems

One year experience with financial systems

Knowledge of SQL and programming, Oracle DB experience is preferred

IT Operations experience, ITIL certified is preferred

Preferred experience with Cloud technologies (Google, Azure, AWS)and containers

Knowledge of DevOps

Strong project management skills, PMP certified is preferred

Experience with systems monitoring and management tools

Knowledge of Information Security policies and procedures

Ability to analyze the business needs and process workflow in order to solve problems

UNIX / Linux experience is preferred

Strong communication and analytical skills

Strong Troubleshooting and problem solving skills

Very good in Arabic and English